Purchases & Refunds

There could be several reasons your payment fails:

Insufficient funds or card limit

Card not enabled for international/online transactions

Incorrect card details (expiry, CVV)

Bank or payment gateway block

Technical or network issues

We want you to be satisfied. If the course or service doesn’t meet your expectations, you can request a refund within 7 days of purchase (assuming no violation of terms).
To request a refund:

Contact us via sales@skillvory.com
or through the “Contact Us” page.

Provide your order number, email, and reason for refund.

Our team will review and process it.

Go to the checkout page when purchasing a course.

Enter the coupon code in the “Coupon / Promo Code” field.

Click “Apply” — you should see the discounted price.
If the code doesn’t work, it may be expired, invalid, or not applicable to that course. Contact us and we’ll check for you.

Making Courses

Go to My Profile → Settings → Account Info

Enter the new name and save changes
If you face any trouble, contact us and we’ll assist.

We send periodic emails (updates, offers, announcements). To unsubscribe:

Click the “Unsubscribe” link at the bottom of any email from us, or

Login → Profile Settings → Email Preferences → Turn off the types of emails you don’t want.

To change your password:

Login and go to Profile → Security / Account Settings

Enter your current password, then your new password

Save changes
If you've forgotten your password, use the “Forgot Password” link on the login page. We’ll send a reset link to your registered email.

If You Have Any Questions You Can Call Me 24/7

Partnerships & Others

We work with institutions, companies, and communities to deliver customized learning solutions. From bulk course access and corporate training to special collaborations, Skillvory makes it easy to scale knowledge-sharing. If you’re looking to partner with us or explore tailored programs, we’d love to hear from you.

01

Can institutions or companies use Skillvory

Yes — we offer customized solutions for organisations, bulk course packages, and partnership programs. Contact us to discuss your requirements.
02

Do you offer certification?

Yes — many of our courses include a certificate of completion or a verifiable credential. Check the course details to confirm whether certification is included.
03

What languages are courses offered in?

Courses are available in English by default. Depending on instructor preferences and demand, some courses may be offered in other languages. Use filters on course listings to see language options.

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